Terms of Service
These Terms of Service (“Terms”) govern your use of the SMS text messaging program operated by Couture Dermatology and Laser Beverly Hills (operating as Karen Chinonso Kagha MD PC). By providing your phone number to us and consenting to SMS communications, you agree to these terms.
SMS Program Description and Messaging Use Cases
Our SMS program is used by Couture Dermatology and Laser Beverly Hills to send the following types of messages to patients and prospective patients who have opted in:
- Appointment confirmations and reminders for dermatology consultations and procedures
- Follow-up communications related to your visits, treatments, or care plans
- Customer support replies to your inquiries and questions
- Occasional promotional offers, seasonal updates, or new-service announcements
All messages are sent from (310) 444-0946.
Instructions to Opt Out — Text STOP
You can opt out of SMS communications from Couture Dermatology and Laser Beverly Hills at any time by:
- Replying STOP to any text message we send you
- Texting the word STOP to (310) 444-0946
- Other accepted opt-out keywords include: STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT
After you opt out, you will receive a single confirmation message and will not receive any further SMS messages from us. To re-subscribe at any time, reply START to the same number or contact our office.
How to Get Help — Text HELP
Reply HELP to any of our SMS messages to receive our contact information. You can also call us at (310) 444-0946 or email chinonso@couturederma.com with any questions about our SMS program.
Disclosures for Message and Data Rates
Message and data rates may apply. Couture Dermatology and Laser Beverly Hills does not charge for the SMS messages themselves, but your mobile carrier may charge you for incoming and outgoing text messages according to your wireless plan. Check with your carrier for details on your plan’s messaging rates.
Message Frequency
Message frequency may vary depending on your interactions with our practice. You may receive messages related to scheduled appointments, follow-up care, or occasional promotional content. Frequency is not fixed and may vary by month or season.
Carrier Liability Disclaimer
Wireless carriers (including T-Mobile, AT&T, Verizon, and others) are not liable for delayed, undelivered, or failed text messages. Couture Dermatology and Laser Beverly Hills is not responsible for any carrier-related issues affecting message delivery.
Age Restriction (18+)
You must be at least 18 years of age to opt in to our SMS program. By providing your phone number and consenting to SMS communications, you represent and warrant that you are 18 years of age or older.
Privacy and Data Sharing
We do not sell, rent, share, or transfer your phone number or SMS data to third parties for marketing or promotional purposes. Phone numbers collected through our SMS program are used solely to communicate with you in accordance with these terms. For our full data-handling practices, see our Privacy Policy.
Not for Emergencies
SMS is NOT to be used for urgent or emergent medical situations. For life-threatening emergencies, call 911 or go to the nearest emergency department.
Support Contact Information
For questions about this SMS program or these Terms:
Couture Dermatology and Laser Beverly Hills
9735 Wilshire Blvd, Suite 216
Beverly Hills, CA 90212
Phone: (310) 444-0946
Email: chinonso@couturederma.com
Links to Privacy Policy
Our complete Privacy Policy is available at https://couturederma.com/privacy-policy/.
